Maintenance Helpdesk Co-ordinator

Role

Due to continued growth we have a fantastic opportunity for a Maintenance Helpdesk Coordinator to join our friendly Leeds-based team.

In this full-time role (Monday – Friday 8.00 – 17.00 and a 16.00 finish on a Friday) you’ll be the first point of contact for client maintenance requests, actioning and responding in a timely manner.

Responsibilities

• Answer / distribute calls
• Log new jobs and action as required
• Manage / distribute & action helpdesk emails
• Batch deploy the works daily
• Update the client CAFAM systems
• Manage deliveries
• Book travel & accommodation
• General administrative duties as required.
• Invoicing reactive works

Criteria

• Good organisational skills
• Good time management
• IT skills
• Good telephone manner
• Customer service experience

Benefits

• Competitive salary
• 35 days holiday including bank holidays
• Pension scheme
• An excellent working environment, opportunities for career progression and personal development
• Free parking